Inquiry Letter #Task3

Muhamad Iqbal Ramadan

Rawalumbu Street, Bekasi, Indonesia

Telp/Fax : +62-857-170-2xxx

Email : Iqbalramadan13@gmail.com

Honda Tunggu Sakti Motor

Narogong street, Jakarta

Indonesia, 17116

Dear Sirs

I am interested in your Honda CBR 150 video on advertisement. I need a motorcycle with a good accelaration, speed, and comfortable to ride.

Would you please send me your catalogue stating the spesication your motorcycle like a engine system and price of your models. Do you give discounts for bulk purchase? Can you also arrange for immediate delivery?

I should appreciate it if you could let me have the information as soon as possible.

Yours faithfully

Muhamad Iqbal Ramadan

Replies to Complaint Letter #Task2

PT. Converse All Star Indonesia

Narogong Street, Jakarta

Indonesia, 17116

March 25th, 2016

Ref. RP/cl/982

Muhamad Iqbal Ramadan

Rawalumbu Street, Bekasi, Indonesia

Telp/Fax : +62-857-170-2xxx

Email : Iqbalramadan13@gmail.com

Dear Mr Muhamad,

Thank you for writing to me on 20th March about the problem with your a new pair of shoes (item #179) from my website.

From with you say in your letter about the shoes were like used. The shoes had dirt all over it and there was a small tear in front of the part where the left toe would go. It happens because my employee are misplaced about it.

At the moment, all our men are occupied with different projects. Nevertheless, I will credit your account. We look forward to continuing do business with you, and thank you for your support of our company.

Your sincerely

Robert Pattinson

Technical Sales Manager