Wednesday 20 April 2016

Replies to Complaint Letter #Task2


PT. Converse All Star Indonesia
Narogong Street, Jakarta
Indonesia, 17116

March 25th, 2016
Ref. RP/cl/982

Muhamad Iqbal Ramadan
Rawalumbu Street, Bekasi, Indonesia
Telp/Fax : +62-857-170-2xxx

Dear Mr Muhamad,
Thank you for writing to me on 20th March about the problem with your a new pair of shoes (item #179) from my website.
From with you say in your letter about the shoes were like used. The shoes had dirt all over it and there was a small tear in front of the part where the left toe would go. It happens because my employee are misplaced about it.
At the moment, all our men are occupied with different projects. Nevertheless, I will credit your account. We look forward to continuing do business with you, and thank you for your support of our company.

Your sincerely


Robert Pattinson
Technical Sales Manager

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